Services
System Development
Each company, large or small, has its own distinctive set of needs and preferred outcomes. However, attaining ISO certification can be a detailed and often strenuous process.
Requal ensures that your company attains and maintains certification whilst maximising the return on investment. Our consultants will develop a business system tailored to your specific needs.
We will use the PDCA (Plan- Do-Check-Act) methodology that ensures an efficient management system is developed, implemented and understood. We will develop this system around the usual practices of your business to ensure there is no interference with the maximisation of your business income, whilst enhancing your management control.
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Knowledge Based Training
· Systems Certifications
· Systems Development and Implementation
· Management Systems Support and Maintenance
· Online solutions development and support
Engagement
Conduct a brief review & assessment of the business and system
Prepare an obligation free proposal
Discuss proposal & costs
Finalise engagement
Initial Assessment
Conduct a system gap assessment against the applicable standard
Prepare and submit gap report
Discuss report outcome & action plans
Planning & Review
Plan and schedule the work
Submit project plan
Start the system development project
Ensure management commitment and endorsement
System representative is assigned
* Create QNOC account
* Build system in QNOC
System design & Implementation
Conduct detailed process reviews
Engage with employees to understand business processes and practices
Document the system processes in support of the business and compliance with the standard
Implement the documented system
* Manage the system using QNOC
System Review & Validation
Provide employees with system awareness training
Conduct a full round of internal audits
Identify any system gaps and issues
Assist with the resolution of gaps and/or issues
Certification
Engage with 3rd party certification bodies
Assist during the Pre-Audit
Assist with the resolution of 3rd party identified system issues
Assist during the Certification audit
Assist with the resolution of any concerns or improvements
*Optional use of QNOA would speed up the process, reduce initial and on-going cost, improve control, communication, management and maintenance.
Support Services
REQUAL Consultants will deliver continuous support with existing business and management systems, ensuring continuous improvement by providing their skills and knowledge in the industry where required.
Outsource
Requal can handle your company’s systems management. Our personnel will act as your own staff and manage and maintain your management system in compliance with your internal systems and the applicable standards. Liaison with your 3rd party Certification Body is all managed by Requal to ensure all audits are attended to and successful.
Integration
Requal will integrate different standards into one management system for organisations.
We will assess and simplify these standards to be one efficient management system.
Engagement
Conduct a brief review & assessment of the business and system
Prepare an obligation free proposal
Discuss proposal & costs
Finalise engagement
System Review & maintenance
Conduct a full review of existing management systems
Understand structure and content
Set criteria and plan for on-going system maintenance and support
* Create and build QNOC account
* Migrate system into QNOC
* Manage & Maintain system using QNOC
Ongoing maintenance, certification & improvements
Liaise system certification with 3rd party certification body
Assist during the Certification audits
Assist with the resolution of any concerns or improvements
Auditing
Internal Audits
Our fully qualified personnel will utilise your own system documentation and internal audit processes, shadowing your company’s internal reporting formats to ensure that Management understand any Audit reports produced by Requal.
Second Party Audits
Additionally, we will provide the necessary resources for you to evaluate your suppliers and/or contractors .
Compliance Audits
Compliance audits are a comprehensive review of an organisation’s adherence to regulatory guidelines. Our experienced personnel will assess your needs, develop the required compliance checklists using all the relevant regulatory guidelines, then conduct the compliance audits. Findings are reported to management for further discussion.